Terry McKinney

Difficult, prickly people seem to be everywhere: At work, at home, in restaurants, on the highway, every-friggin'-where! And there is an art to dealing with them. You can learn this art, so problem-people become easier to manage and have less impact on your life and work. Working With Porcupines gives you 24 easily learned proven tips, techniques and hacks for dealing with impossible bosses, idea-stealing work colleagues, almost-impossible relatives...